Szymon Wlodarski

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Szymon Wlodarski

Game Coach

Work experience

  • LeanQ Team consultant and project manager,
  • He has conducted dozens of Lean Service workshops and implementations,
  • He specializes in analyzing and improving service processes, building and improving strategies based on modern methods of capturing and analyzing the voice of the customer, and managing corporate performance and project management,
  • He has consulting experience in customer service, customer experience, shared service centers, customer service centers, consumer electronics and service logistics, among others,
  • In recent years, leader and consultant of training and implementation projects in the following areas: service process improvement, Customer Experience strategy transformation and New Product Introduction; previously Global Lean Champion, Project Manager R&D and Business Transformation Consultant in the international environment of global corporations, among others.

Process Improvement Methods and Tools

  • Lean Service,
  • Value Stream Mapping,
  • Kaizen,
  • Daily Management,
  • Voice of the Customer,
  • Customer Experience Improvement,
  • Problem Solving.

My motto:

The only way to grow is to keep raising the bar, the only measure of success is the effort we put in to achieve it. (Bruce Lee)

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