Lukasz Serafinowski

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Product Manager, Game Coach

Consultant, project manager and product manager of simulation games on the LeanQ Team,
He has implemented dozens of trainings and workshops on Lean Management, Business Excellence and building Lean culture in organizations using simulation games,
He specializes in supporting processes transformation projects; designing, managing and optimizing business processes; introducing smart management (Scrum, ScrumLean) mechanisms for service and production processes; leading Lean culture building projects in service organizations; conducting process audits of service and production organizations,
In the LeanQ Team responsible for: design and development of decision and process simulation games; diagnosis of organizations using process mining and business intelligence tools,
He teaches Lean Management at the Gdansk University of Technology's Engineering Management course and is a lecturer at postgraduate courses: Lean Management at WSB Gdansk.

Metody Lean: Daily Management, Visual Management, Voice of the Customer, Customer Experience, Value Stream Mapping, Makigami, ScrumLean, Lean HR, Kamishibai, Problem Solving [8D, A3, PDCA],
Lean tools: TWI, 5S, One Piece Flow, OEE, Kanban, TPM, SMED, RCA, Poka-Yoke,
Six Sigma methods: DMAIC, SIPOC,
Data analytics: Excel, Power Query, Power BI, Power Apps,
Simulation and process modeling: iGrafx for Six Sigma,
Process Mining: Disco, ProM, Apromore,
Agile Project Management: Scrum, Trello, Asana, Bitrix24,
Online collaboration tools: Miro, Mural.

Do the impossible every day.

Product Manager, Game Coach

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